Can I call 112 if I only speak English?

Yes. 112 operators handle calls in English and can transfer you to police, fire, or ambulance. Speak slowly and state your location first.

What is the difference between 112 and 997?

112 is the general European emergency number and routes to all services. 997 connects directly to police. Use 112 when unsure.

Emergency Numbers in Poland

Which number to call in Poland for ambulance, fire, police, and the general European 112 — and what to expect if you don't speak Polish.

Updated 2026-01-15 · 1 min read

The numbers

| Number | Service | Polish name | |---|---|---| | 112 | General European emergency (police, fire, ambulance) | Europejski Numer Alarmowy | | 999 | Ambulance | Pogotowie Ratunkowe | | 998 | Fire brigade | Straż Pożarna | | 997 | Police | Policja | | 986 | Municipal guard (Straż Miejska) | non-emergency urban order |

When to use 112

Call 112 when you need any emergency service and are unsure which one. It is free, works without a SIM card, and connects to operators who handle English. State your location first, then what happened.

If you don't speak Polish

112 operators speak English and can conference a translator.
For police, you may request an English-speaking officer for a follow-up; not always available immediately.
Hospitals with emergency departments (SOR — Szpitalny Oddział Ratunkowy) accept walk-in emergencies regardless of insurance status.

Useful non-emergency

City guard (Straż Miejska): 986 — noise, minor public-order issues.
Road assistance: your insurance or a private tow (holownik).
Poison control: 999 (ask for the toxicology centre / ośrodek toksykologiczny).

Save these

Add 112 to your phone contacts. If travelling with children, teach them 112.

FAQ

Can I call 112 if I only speak English?: Yes. 112 operators handle calls in English and can transfer you to police, fire, or ambulance. Speak slowly and state your location first.
What is the difference between 112 and 997?: 112 is the general European emergency number and routes to all services. 997 connects directly to police. Use 112 when unsure.